Legal

Terms of Service

Please read these terms carefully. They govern your use of the HydroFix website and your interactions with our plumbing services.

These Terms of Service ("Terms") govern your access to and use of the HydroFix website, service request forms, and plumbing services. By using our website or submitting a service request, you agree to these Terms.

Service Requests

You may use our website to request information about plumbing inspections, leak repairs, drain cleaning, maintenance, fixture repairs, pipe services, or pipe replacement. Submitting a request does not by itself create a service agreement or guarantee that a particular service can be provided.

Information You Provide

You are responsible for providing accurate and current information when submitting a plumbing service request. Details about your plumbing system, visible damage, leaks, drainage concerns, fixture issues, or requested work should be provided honestly so that we can better understand your inquiry and determine appropriate next steps.

Inspections and Assessments

Plumbing inspections and assessments are intended to help identify visible conditions and areas that may require attention. An inspection may not reveal concealed defects, damage that is inaccessible, or conditions that develop after the inspection. Recommendations may change when additional conditions become apparent during service work.

Service Scope

Any plumbing work performed by HydroFix is based on the agreed scope of service. Additional work may require separate approval if conditions are discovered that were not reasonably identifiable when the original scope was established.

Payments and Charges

Where charges apply, pricing and payment requirements will be communicated in connection with the applicable plumbing service. You agree to pay approved charges according to the applicable service arrangement. Any changes to the scope of work may result in additional charges when agreed upon before the additional work is performed.

Materials and Work Conditions

Plumbing projects may involve pipes, fixtures, fittings, existing structures, access conditions, and concealed issues that can affect the work process. Material availability and site conditions may influence scheduling or the sequence of work. We will communicate material or service changes when they materially affect the agreed scope.

Acceptable Use

You agree to use the HydroFix website lawfully and not to interfere with its operation, submit fraudulent requests, impersonate another person, introduce malicious code, or misuse forms and communication channels.

Website Availability

We work to keep the HydroFix website accessible and useful, but we do not guarantee that it will always be available without interruption or free from errors. Website content, service information, and available options may be changed or updated when necessary.

Limitation of Liability

To the fullest extent permitted by applicable law, HydroFix will not be responsible for indirect, incidental, or consequential losses arising from the use of the website or information provided through it. Nothing in these Terms excludes or limits rights or liabilities that cannot legally be excluded or limited.

Changes to These Terms

We may update these Terms when our website, services, or legal obligations change. Revised terms will be published on this page. Continued use of the website after changes are posted indicates acceptance of the updated Terms.

Contact Us

If you have questions about these Terms of Service, please contact HydroFix by email at [email protected].